Cancellation policy
Effective Date: 04/15/2023
At Real Taboo Romance Shop, we strive to provide a seamless purchasing experience for our customers. Please review our Purchase Options Cancellation Policy below to understand the rules regarding cancellations of items bought on our platform.
-
No Cancellations: Once a customer purchases an item, whether it is a digital or physical product, all sales are deemed final. We do not offer cancellations for items bought on Real Taboo Romance Shop, except as outlined in our refund policy (if applicable).
-
Refund Eligibility: Refunds may be available under specific circumstances as outlined in our refund policy. Please refer to our refund policy for more details on the conditions that must be met to qualify for a refund.
-
Digital Products: For digital products, such as ebooks, we are unable to offer cancellations due to the nature of the item. Once a customer has completed the purchase and received access to the digital product, the sale is considered final.
-
Physical Products: For physical products, such as paperbacks, cancellations are not permitted once the purchase has been made. This is to ensure efficient processing and timely shipment of orders. Customers may refer to our refund policy to explore options for returning or exchanging physical products if eligible.
Please note the following important points:
- It is the customer's responsibility to review their order carefully before making a purchase.
- If you have any questions or concerns about a specific item, we encourage you to reach out to our customer support team for clarification before completing your purchase.
Thank you for choosing Real Taboo Romance Shop for your reading pleasure.
Sincerely,
Real Taboo Romance Shop