Refund policy

Thank you for shopping at Real Taboo Romance, an online store operated by NK Romance LLC. We value your satisfaction and want to ensure a smooth purchasing experience. Please review our refund policy outlined below.

  1. Digital Items: We regret to inform you that refunds are not available for digital items, including e-books. However, if you encounter any issues with the delivery of an e-book, please reach out to Real Taboo Romance for further assistance. We will make every effort to resolve the issue promptly. 

  2. Exclusive Ebooks: The books available on BannedBookBoyfriendShop are exclusive to this platform and are not available elsewhere. Any copies of these books found on Amazon, Apple Books, Google Play, or Kobo are considered illegally infringed copyrighted copies. We take copyright infringement seriously and encourage users to report any pirated copies to us at natalieknight@natalieknightromance.com. Thank you for respecting the intellectual property rights of my books.

  1. Non-Signed Paperbacks and Signed Paperbacks: Refunds for non-signed and signed paperbacks are at the discretion of Real Taboo Romance and NK Romance LLC. If you believe you have a valid reason for requesting a refund, please contact our customer support team within [insert time frame, e.g., 14 days] of receiving the book.

    To be eligible for a refund, the following conditions must be met:

    • The book must be in its original condition, without any damages or signs of wear.
    • The book must be returned within [insert time frame, e.g., 30 days] from the date of delivery.

    Please note that the customer may be responsible for return shipping costs unless otherwise stated by Real Taboo Romance.

  2. Non-Delivery of Physical Books: If you have not received your physical book within a 30-day period from the date of purchase, and there is proof of shipment, Real Taboo Romance will gladly reship the book to you at no additional cost.

  3. Refund Requests for Non-Delivered Physical Books: In the event that more than 90 days have passed since the purchase of a physical book, and the book has not been delivered despite proof of shipment, you may request a refund from Real Taboo Romance. We will initiate the refund process and work with you to resolve the issue promptly.

Please note the following important points:

  • Refunds are processed using the original payment method used for the purchase.
  • Refunds for non-delivered physical books are subject to verification of the shipment status and proof of purchase.
  • Refunds may take up to [insert time frame, e.g., 14 days] to process from the date of approval.

For any refund requests, concerns, or further assistance, please contact our customer support team at [insert contact details].

Please be aware that this refund policy is subject to change without prior notice. We encourage you to review this policy periodically to stay updated on any modifications.

Thank you for choosing Real Taboo Romance as your online store for romance novels. We appreciate your support and understanding.

Sincerely,

Natalie Knight, Real Taboo Romance, NK Romance LLC